The ordered products will be sent within 2 to 3 working days from the date the order was received or paid.
Shipping and transportation are being done at the address given by the customer while ordering. Delivery costs are borne by the buyer.
Orders from Europe, as well as from countries of the region are sent by airmail, and you can expect them in 5-10 days.
Orders from the USA and Canada are sent by airmail, and you can expect them in 7-14 days.
Orders from other parts of the world are sent by airmail, and you can expect them in 10-14 days.
For customers from Serbia, a deadline is mostly 2-3 days from the moment of sending the order.
For handmade products, it is sometimes necessary to wait a few days longer, for the sake of making them themselves, about which the Buyer will be informed.
It may happen that local mail keeps the packet longer, mainly due to additional security checks that slow down the delivery of the package. Such cases are mainly due to increased 'anti-terrorist' activities. It is necessary to count on a longer delivery time in time before and around the holidays when the post office needs to deliver packages much longer. Also, keep in mind that your local customs may ask you to pay additional import charges. We recommend checking customs regulations in your country before ordering, as it is possible that some type of goods or quantity of goods are subject to customs clearance. Import and local taxes in the recipient country are not included in the cost of delivery of products for recipient countries outside of Serbia. You will be responsible for paying any import and local fees including administrative fees that arise on that occasion.
More information you can find in the Conditions of Use and Sales. For any additional questions, you can write us by e-mail to firstname.lastname@example.org or call our contact phone number +381 63 760 50 33 or +381 11 36 90 184.
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